I am interested in your services, but I wonder how things work when you receive a parcel charged with customs duties, do you simply pay taking money from my deposit?

To import in Spain you need to be spanish, be resident here, or have a company here.
Only If you are or have company in Spain we can manage your imports. Nobody can have the responsability to import on behalf of another.
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by Manuel Gallego

Manuel Gallego founded Spainbox in 2009 with the mission of helping other companies to optimize their shipments in Europe. I am developer and have implemented a free proprietary warehouse management software that is completely tailored to Spainbox processes, named Shipeu Fully integrated with most popular Ecommerce platforms and marketplaces like Shopify, Woocommerce, Magento, Prestashop, Amazon, ebay, etc. Include inventory control, tracking orders, label printing with couriers integration. UPS, Fedex, DPD, Correos express etc. Shipeu manage our services of Amazon FBA prep. Another important software we have is Spainbox forwarding that help us to manage to forward all purchases in Europe of our international customers.