I am interested in your services, but I wonder how things work when you receive a parcel charged with customs duties, do you simply pay taking money from my deposit?

To import in Spain you need to be spanish, be resident here, or have a company here.
Only If you are or have company in Spain we can manage your imports. Nobody can have the responsability to import on behalf of another.
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by Manuel Gallego

Manuel Gallego founded Spainbox in 2009 with the mission of helping other companies manage their international shipments, since 1999 exports and imports do for our group of e-commerce companies (ucables, olivexa, ipshop,sileu, diagnosticoencasa, etc.), having managed more than 1,000,000 shipments of all types, this experience has served to help recommend the best way for shipments to other countries to our customers.