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I have received a parcel and I can’t find it on my inbox tab

by Irene Maza.

Normally, we introduce the parcels in our system between 2-5 working days, it isn’t an automatic process. The system sends you an automatic email when parcel information is entered into the system.

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by Irene Maza

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Recent Questions

I have received a parcel and I can’t find it on my inbox tab
What sort of items can I receive? Is there any restriction or prohibition?
I have my parcel/s in my inbox tab. What should I do now?
About our prices (VAT)
Can we import in your behalf?
I have a parcel retained by customs!
I wrote you via email and you haven’t answered me
I have received a parcel and I can’t find it on my inbox tab
I need my parcel faster! I can’t wait!
Why do I have to send you contract filled and signed and my passport / ID card? It is personal documentation!
What documentation do I have to send you if my parcel goes to a European Union country?
What documentation do I have to send you if my parcel goes to outside the European Union (for example, the USA, Australia, New Zealand or UAE)?
A proforma invoice? Where can I find a template? And how do I fill it?
My parcel is in the outbox. When will you send it?
I opened an account a while ago and has expired, now I want to use it again. Do I have to pay again the sign-up fee?

Why Choose SpainBOX

√ Free trial for 1 month our Warehouse distribution center with order fulfillment services
√ Free trial for 15 days personal address in spain with Mail forwarding service
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√ SpainBOX helps you choose the most effective and economic way to import or export your international shipments in Europe, according to size, weight, destination and type of service you need.
√ SpainBOX works closely with major couriers UPS, DHL, Fedex and TNT to coordinate transportation services in the most appropriate way for you.
√ SpainBOX is licensed postal operator registered in Section A registration number A3951 in the Ministerio de Fomento: REGISTRO GENERAL DE EMPRESAS PRESTADORAS DE SERVICIOS POSTALES DE ESPAÑA.

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