No, we dont have any fees to setup your account or use our Warehouse Management System Shipeu.
Do you require a minimum monthly order volume?
Yes, there is a minimum order volume of 100 orders by month.
Do you offer international shipping?
Yes, we ship worldwide with UPS, Fedex or TNT, using different services. Express or economy, we will use international shipping service based on your preferences of delivery time or shipping cost.
Do you offer shipping discounts?
Yes we have negotiated shipping table rates with UPS, Fedex and TNT. You will receive discounts based on your shipments volume by month.
What are your security meassures?
Spainbox is located in a secure area located in Cordoba.
We have 2 warehouses secured with alarms connected with police and security doors.
We have an insurance to cover possible cost of fire, any broken goods or robbery.
How fast can you ship my orders?
We ship orders same day that we receive it upto 12PM.
So Cutoff time is 12.00 AM, if you need a different cutoff time let us know we can do it later or before according to your preferences.
What are the seven steps in the order fulfillment process?
Stages of the Order Fulfillment Process:
6. Check shipments online by tracking delivery
7. Process Returns
How can i send electronically my orders at Woocommerce, Magento, Shopify or Prestashop to your warehouse?
There is several ways exporting orders in csv, allow we connect throught your shopping cart Rest API or using our Spainbox Webservices to create new shipments with UPS, Fedex or TNT, Correos express, etc. and you will get the courier labels with the tracking number, read more info at our article: How to Integrate your shopping cart with an Outsourced order Fulfillment warehouse
I am an amazon seller in the US and I am preparing to sell in Europe and have a few questions. I have a business registered in the U.S. and import products from China to FBA warehouses in the States. I plan on shipping all my inventory to Europe and distance selling to the other countries. In the U.S. when I use air freight, my suppliers take care of any customs issues on their side and my shipments always arrive at the address in the U.S. without any intervention on my part. Does this hold true in Europe, or will these packages be stopped and need to go through some sort of formalities?
You must register a VAT in Europe your company or get a VAT for your company in Spain, then you should get an EORI, as you have in the US an import of records to allow your products in Europe. Check our Spainbox Customs declarations and consulting services
I am an Amazon US seller. how do sales compare in Europe with the U.S.? It seems that there are much higher prices and fewer competitors
According to Amazon 2014 Anual financial records. While Amazon US net sales was: 55.46 B, in Amazon UK it was 8.34 B and Amazon Germany was 11.91 B