Carbon neutral shipments in Europe

After one customer asked to me about sustainability and what measures we are taking to reduce impact on environment, i decided to write an article explaining how Spainbox and how couriers like UPS, Fedex and Correos Express have a compromise or help to reduce impact on environment reducing carbon dioxide emissions.

Couriers are trying to reduce carbon dioxide using vehicle electrification, renewable energy like biodiesel and carbon sequestration. biodiesel. Biodiesel is far cleaner to burn than petroleum diesel.
Biodiesel is environmentally friendly and biodegradable. Biodiesel combustion generates less air pollutants such as particles, carbon monoxide, sulfur dioxide, hydrocarbons, and air toxics than petroleum diesel fuel, which is refined from crude oil. When a gallon of biodiesel is burned, nitrogen oxide emissions may be somewhat greater than when a gallon of petroleum diesel is used.
The way our company Spainbox are taking measures to reduce impact on environment is using sustainability couriers. For international shipments Fedex and UPS that are the couriers that we use to ship by air and have carbon neutral compromise.
Fedex and couriers working toward delivering a more sustainable future with a goal of carbon neutral operations, and when possible recycled packaging from others customers. Priority Earth is our initiative to get there
You can read more about Fedex and his compromise to have a carbon neutral operations by 2040 here.

FedEx stated that by 2040, its entire parcel collection and delivery fleet would be zero-emission electric vehicles, as part of its aim to make its global operations carbon-neutral.

It was announced that the business will invest $2 billion on vehicle electrification, renewable energy, and carbon sequestration.

FedEx stated that it will replace current cars over the following 19 years. It claims that by 2025, half of all FedEx Express global pickup and delivery purchases will be electric, with the number growing to 100% by 2030.

FedEx is slated to be the first firm to get GM’s EV600 vans, with the first cars expected to arrive in late 2021.

How the UPS Carbon Neutral shipment program works.

UPS carbon neutral is a more responsible way to ship. In exchange for an affordable flat fee for package or pallet, UPS will purchase carbon credits to offset carbon dioxide (CO2) emissions associated with the transport of your shipment. The carbon credits acquired offset the calculated carbon footprint of shipping by reducing it through the financing of environmentally friendly projects.
Customers taking part in the UPS carbon neutral program pay a small incremental amount to offset the climate impact of the delivery of each of their packages.
  • Domestic Express Plus,Express, Express Saver and Standard: 0€/Paquete
  • Europe Express Plus, Express, Express Saver and Standard ( Liechtenstein, Noruega y Suiza “”Standard””): 0,21€/parcel
  • Outside Europe Express Plus, Express, Express Saver y Expedited: 0,57€/parcel
You can find more info about UPS sustainable services here.

Correos Express

Local couriers in Spain use environment management system to reduce its environmental impacts and increase its operating efficiency.
Correos express that have ISO 14001 certification. The ISO 14001 certification has the purpose of supporting the application of an environmental management plan in any organization of the public or private sector. It was created by the International Organization for Standardization (ISO), an international network of national standards institutes that work in partnership with governments, industry, and consumer representatives. In addition to ISO 14001, there are other ISO standards that can be used as tools to protect the environment; however, only ISO 14001 can be used to obtain the environmental protection certification. International rules that have been standardized and are voluntary, is widely applied in all sectors of the industry.

ISO 14001 is the principal management system standard which specifies the requirements for the formulation and maintenance of an EMS. This helps to control your environmental aspects, reduce impacts and ensure legal compliance.

We work with our partner Correos express to ship all deliveries in Spain and Portugal. Correos express is certified with ISO 14001. You can check ISO 14001 certification for correos express here

In addition Spainbox recycle all packaging received and recycle using Solemccor, a local company that every week pick up, avoiding to waste more than 1 ton by year of cardboard.

In Spain, all recyclable paper, cardboard, and paperboard products are banned from disposal by the Spanish government.

In today’s economy, businesses and institutions recycle items like cardboard because it often saves them money on waste disposal costs. Recycling is also good for the planet and local communities because it helps conserve valuable resources, reduces pollution from production of new materials, and creates jobs. Some large generators of cardboard can bale or compact it, and market it directly to recyclers to receive revenue for this material.


Ecommerce 3PL Warehouse management processes to optimize your online sales

If your company sells products, you’ll need a place to keep them. Most often, this is in a fulfillment center, distribution center, or warehouse.

You can acquire land, lease a building, recruit employees, buy equipment, and convince clients to buy from you, but that’s not all. The success of a company is determined on how well it manages its warehouse.

It doesn’t matter if you have the most sophisticated, cutting-edge warehouse in the world if it isn’t running efficiently. You’ll be stuck with underperforming employees, a low profit margin, expensive operating and logistics costs, inefficient management, and shattered customer connections.

What is ecommerce warehousing?

The storage of physical items before they are sold online is referred to as ecommerce warehousing. Warehousing entails not just storing products safely and securely, but also keeping track of where they are, when they arrived, how long they’ve been in stock, and the quantity on hand at any one time.

What is the definition 3PL?

3PL is a service that allows you to outsource operational logistics from warehousing to delivery, allowing you to concentrate on other aspects of your company.

Third-party logistics companies provide a wide range of services related to supply chain logistics, includes Transportation, warehousing, picking and packing, inventory forecasting, order fulfillment, packaging, and freight forwarding.

What is the definition of Ecommerce Warehouse Management?

The term “ecommerce warehouse management” refers to the day-to-day activities of a warehouse, which include (but are not limited to!) the following:

  • Managing and training warehouse employees.
  • Inventory, equipment, and safety are all things that need to be managed.
  • Maintaining and building partnerships with shipping companies.
  • Keeping the products safe.
  • Shipping volume and labor demand forecasting
  • Obtaining licenses and certifications.
  • Scaling operations as the company expands.
  • Observing all applicable safety rules.
  • Keeping track of inbound and outbound shipments on a daily basis.
  • And there’s a lot more.

Essential processes for a Ecommerce Warehousing

Outsourcing logistics to a third-party logistics (3PL) provider is one option to streamline your ecommerce supply chain, including warehousing. Working with a 3PL enables you to automate and control all of your ecommerce logistics activities, including warehousing, inventory management, order fulfillment, and more, through a single partner.

Some of the advantages of outsourcing ecommerce warehousing and fulfillment to a third-party logistics provider are listed below.

1. Integration with e-commerce.

Many 3PLs have direct integrations with major ecommerce platforms such as BigCommerce. When a customer places an order on your website, the information is sent to a third-party warehouse or fulfillment center. The order is then picked, packed, and dispatched from the warehouse to the consumer.

Inventory counts can also be automatically synchronised between the 3PL’s software and your online store thanks to this connectivity.

2. Inventory management

Inventory tracking is the process of keeping track of stock levels in order to determine which SKUs you have in your warehouse and where they are stored.

Inventory management tells you how much merchandise is ready to ship right now if a client placed an order, as well as when you should order more depending on expected volume.

A 3PL can relieve you of inventory management by storing and shipping your products for you. Tracking inventory levels, purchasing and refilling inventory, and estimating future demand are all part of this process.

3. Receipt and storage

Any warehousing operation must be able to collect inventory or freight from trucks at loading docks and stash it away in a storage area. A warehouse management system must be able to scan each new box received and record the inventory quantities.

It will then be transported to its short-term or long-term inventory storage facility and scanned once again. Each user should be given explicit instructions on how to receive, unpack, retrieve, choose, pack, and ship inventory using warehouse management software.

4. Picking and packaging

In a warehouse, picking and packing are two essential duties. To collect things in the most efficient manner, a warehouse management system should generate pick lists for each picker. Zone picking, wave picking, and batch picking are examples of this.

The picker will receive a packing list detailing the items purchased as well as warehouse storage locations for each new order. The picker will pick up the ordered items from their various locations.

After an order is picked, it is given to a packer, who is in charge of securing the items in a box or poly mailer, adding any necessary packaging materials, and applying a shipping label.

5. Ship to marketplaces.

Some 3PLs interact with large online marketplaces in addition to ecommerce platforms. You can instantly sync your orders and inventory if you sell on Amazon, eBay, or ETSY. If you sell on numerous platforms, this is extremely handy because you can keep, manage, and track your inventory all through one source and software.

6. Tracking of orders.

When your 3PL dispatches an order, the tracking information is sent back to your ecommerce business and shared with your customers.

7. Information gathering and reporting

Across the warehouse, a warehouse management system should give out-of-the-box operational and inventory reports. This could include order fulfillment accuracy (total mis-picks, mis-packs,  etc. ), courier delivery rate on time, percentage of returns, total orders fulfilled by the hour to gauge staff efficiency, orders dispatched on time, and so on.

There are additional reports on people’s operations, such as inventory forecasts to better understand labor management and staffing requirements. With a warehouse management monitoring system, you can easily see who has completed safety training, who has licenses and c

ertifications to operate specific equipment, and what other regulatory criteria you need to meet.

8. Scale up as your business expands.

You’ll need more space to keep your inventory and more people to oversee ecommerce fulfillment as your online store expands and order volume increases.

Common errors when you dont do Ecommerce Warehousing with a specialized 3PL company

Whether you keep goods at home or rent warehouse space, if you don’t have the right warehouse and inventory management systems in place, things may quickly go wrong. If you don’t have effective warehouse management in place, here’s what can happen:

1. Inventory is misplaced.
Every product variation on your site’s storage location is tracked by an ecommerce warehouse management system. Inventory can be misplaced if you don’t have this technology in place, especially as your company and product catalog increase.

2. Incorrect inventory is shipped.
You may mistakenly ship the wrong things to your clients if you don’t maintain good track of your inventory. This may deter first-time customers from returning, as well as drive away regular customers.

Investing in warehouse management can improve your bottom line by improving customer experience.

3. There is insufficient storage space.
Many small enterprises are running out of room to store products at home. A customer that sell supplements to loose weight, fell into this problem:

“We couldn’t even put another person in my garage since it was full capacity. I could have rented a warehouse and expanded into it, but given our seasonal nature, which required us to build up our fulfillment and labor every year, I realized I needed to locate a 3PL partner.”

4. Stock-outs or inventory over-purchasing
Strategic ecommerce warehouse management can assist you in determining the amount of inventory you should keep on hand. Stock-outs might occur if you have insufficient inventory, which means you’ll miss out on possible online sales. If you have too much inventory, you risk having outdated inventory that you can’t sell, specially if your inventory have an expiration date.


Spainbox can help you outsource your warehouse management now!
Check out Spainbox if you don’t want to operate your own fulfillment warehouse or license a warehouse management system but want to outsource inventory storage and ecommerce fulfillment to a 3PL.

Spainbox have implemented a free proprietary warehouse management software that is completely tailored to Spainbox processes, named Shipeu (unlike other 3PLs who purchase their own warehouse management system from other companies), ecommerce businesses can take advantage of economies of scale, discounted shipping rates, fulfillment services, and support without having to invest in the separate elements that make up warehouse management, you can get discounted shipping rates, fulfillment services, and support. Check user guide of Shipeu WMS (Warehouse Management System)

Request a quote from Spainbox

Delivery: How To Deal With Customers Who Are More Demanding Than Ever?

Demanding customers are never satisfied with anything and always want more. No matter how annoying they are, you have no choice but to talk to them politely and keep a constant smile on the face. If you think deeply, these demanding customers increase your expertise in the business because they are just like risks, which can be averted if analysed properly.

Customers tend to act demanding when they are making a big purchase, which is usually greater than their previous ones. Since they are putting in more money, they have huge expectations from you as an online retailer, which includes timely delivery and shipping costs.

According to a report that surveyed e-commerce websites in the United States, the United Kingdom, Australia, and Canada, 60 per cent of online buyers want free shipping. Around 25 per cent won’t buy the products if the shipping costs are more than $10.  80 percent of shoppers want to receive their purchases on the same day, and 61 percent want their orders within one to three hours of purchasing (Source: Internet Retailer, 2018)

Delivery has an emotional aspect to it because when the product reaches the customer, it is the first time they’ll be coming in contact with it. If the delivery isn’t on time or the shipping costs are too high, the experience won’t be as joyful.

The Top 5 Ways to Help You Manage Your Customers

As a new Amazon seller, you might find it a tad bit difficult to offer the customer service level your buyers would expect from you. To be a popular Amazon seller though, you need to know how to manage different customer expectations, to ensure that you are able to get the high reviews you need. Wondering how you can do that?

Here are five ways you can deal with demanding customers:

1. Offering different types of delivery

Offer your customers next-day, evening, and weekend deliveries to make them feel important. You can fix a certain threshold, above which all deliveries are free because the customer would rather prefer spending a few extra bucks and get something in return rather than just paying the fees for nothing.
Amazon is planning to start airborne delivery drones, so take advantage of that as well. Same day deliveries are a thing too, so if your customer is in a metropolitan area you can provide that service as well, but you will need to have a fulfilment center in big metropolitan areas like Madrid or Barcelona in Spain. Same day delivery was a service that Zara start to offer in 2017 in Madrid, and Amazon started this year in Madrid and Barcelona for prime members for free. There is new companies like Glovo or Deliveroo that can help us to delivery our orders before one hour in urban areas.

2. Choosing a delivery service

Always keep an eye for newer delivery services that provide faster delivery, so that the products reach your customers sooner. In Spain, most deliveries are made by Correos (including Correosexpress). Correos didn’t adjust according to demands of the Spanish population because of which its volume of business has decreased on the years. In the United Kingdom, most deliveries are made by Royal Mail and Parcelforce but there are many other good ones that have emerged lately.

3. Evaluate your business

It will take some time to come up with a shipping and delivery model that works for you business. Once you do, stick to it and evaluate the model regularly to make sure you are at par with the standards you’ve set for your business. Update the model as your company grows because better services mean more number of happy customers who’ll come back for more.

At the same time, don’t forget to experiment with newer services because the world is always evolving, so why not go along with it? Shipping suppliers come up with new offers now and then, so keep an eye on them too.

In return, you get two amazing rewards – better customer satisfaction and higher marketplace rankings. Also, have a plan for premium customers who are ready to pay a fee for quick delivery.

Your existing customers, who trust you for one product, have developed loyalty to you. They will be more likely to trust whatever product you diversify into. However, do note that diversification is by no means an easy affair. As an Amazon seller, you need to ensure that you can build on your loyal customers. You can do that by seeing that you can meet:

– The different customer preferences when it comes to shipping

– Ensure you keep any product regulations in mind

– Use multiple suppliers and shipping brokers to ensure a seamless experience for customers

4. Third-party fulfilment

Entering the international market has become easier than ever. All you have to do is simply hire a third-party fulfilment company that’ll store your products in their warehouse. When there’s an order placed, the company will make the delivery on your behalf. While you are saving a lot of money by entering a deal with the company, you also get tips on how to manage delivery and shipments that will help you in the long run.

5. Delayed delivery

Customers are going to be genuinely angry when the delivery is delayed, and you’ve got no choice but to handles the tantrums. So that you are prepared to handle the customers when they call or mail you, always keep an updated list of deliveries that are late. It is your responsibility to give them a quick reply and write or speak the reason in such a way that the customer isn’t angry anymore.

It’s a good idea to focus on new metrics like Same Day Delivery and out-of-hours delivery when you can, to better the customer experience.

Shipping and delivery is labour-intensive and time-consuming but also the very last part of the purchasing process. As a result, this makes it absolutely important to have a strategic plan for carrying out the delivery, so that is efficient and effective.

Comprehensive List of Amazon Seller Fees

If you are looking to sell on Amazon, you would have to take into account the different seller fees to ensure you aren’t in the red. Sure it can take a while to understand the most complex fees calculation that Amazon has, but if you know the different seller fees, you won’t have to worry.

If you are an amazon seller and download a payments report you will find 36 differents fees or more like A-to-z Guarantee Refund ItemFees RefundCommission, A-to-z Guarantee Refund Item Price Main Price, Chargeback Refund ItemFees Refund Commission, Chargeback Refund Item Price Principal, Lightning Deal Fee Lightning Deal Fee Lightning DealFee, Lightning Deal Fee Lightning Deal Fee Lightning Deal Fee Special, Order Item Fees Commission, Order Item Fees Cross-Border Fulfillment Fee, Order Item Fees FBA Per Unit Fulfillment Fee, Order ItemFees FBAWeight Based Fee, Order Item Fees Giftwrap Chargeback, Order Item Fees Giftwrap Commission, Order Item Fees Shipping Chargeback, Order Item Fees ShippingHB, Order Item Fees Variable Closing Fee, Order Promotion Main price, Order Promotion Shipping, Order Shipment Fees FBA transportation fee, other transaction ItemFees FBA Customer Return Per Unit Fee, BalanceAdjustment, BuyerRecharge, Current Reserve Amount, Disposal Complete, FBA Inbound Transportation Fee, FBA Inbound Transportation Program Fee, Non Subscription Fee Adj, Removal Complete, Storage Fee, Storage Renewal Billing, Subscription Fee, Refund Item Fees Refund Commission, Refund ItemPrice GiftWrap, Refund Item Price Goodwill, Refund ItemPrice Principal, Refund Item Price ReturnShipping, Refund Item Price Shipping.

We will take a look at all seller fees you may have to pay.

As a seller, you would receive your Amazon Payouts every two weeks. However, businesses which have an operating cost and supplier bills, receive a bi-monthly Amazon payout.

The Complete List of Amazon Seller Fees

Amazon has different codes for each of the seller fees. Here is a look at all the seller fees you may come across as an Amazon seller, and what they mean.

1.     A-to-z Guarantee Refund

The A to Z Guarantee Refund fees applies to any problems with the order, like the shipment getting delayed, where Amazon issues a refund to the customer and charges the same to you.

  • Refund Commission – The expenses for the refund are debited from seller account when refunding a customer.
  • Main price- The price of the item refunded to the buyer after filing a claim.

2.     Chargeback Refund

If the buyer makes a chargeback on his payment method, Amazon will charge you for it. Here is what can happen.

  • Refund Commission – The charges deducted by Amazon while refunding a customer.
  • Main Price- The refund of the principal amount to the buyer for an item in case of a chargeback.

3.     Lightning Deal Fee

Should you decide to feature your product on the Amazon Deals page, you will need to pay a fixed lightning deals fee.

Lightning Deal Fee Special – Apart from the usual lighting deal fee charges for featuring your product on Amazon Deals page, you will need to pay more when higher traffic is expected. Featuring your product then could, in turn, lead to higher sales for you.

4.     Order Related Fees

There can be a different order related fees, according to the situation. Here are some of the common order related fees.

  • Commission– It’s the commission charged by Amazon for the sale of products on Amazon.
  • Cross-Border Fulfillment Fee- The fees charged for orders to any of Amazon’s other markets, apart from your local home market.
  • FBA Per Unit Fulfillment Fee- It’s the FBA fulfilment fees charged by Amazon per unit of product.
  • FBA Weight Based Fee- Denotes the fulfilment fees charged to you based on the weight of the shipped item.
  • Gift wrap Chargeback- The reversal of gift wrapping fees paid to the seller by Amazon FBA.

4.6. Gift wrap Commission– The fee charged for gift wrapping by Amazon.

4.7. Shipping Chargeback– It is charged against Amazon fulfilled orders and equals to the amount charged to the customer. On Amazon orders for Prime members, Amazon still pays the shipping charges somewhere and has to mark it in accounting as such. Sometimes the customer does and this is what you are seeing: what the customer paid Amazon during the entire order.

But since you’re paying the weight fee and other fees for FBA, you don’t get that credit. Amazon needs to cancel it out from your payment so they do what is called a shipping chargeback.

There is a bit of anger to this as Amazon is essentially “double dipping” on shipping when it comes to sales because you can sell 100 orders for the same product and 50 will have no shipping charges and the other 50 Amazon will have Amazon rolling in shipping cash but you will always see the same amount for all of them.

4.8. Shipping HB- Fees charged by Amazon for handling and shipping of products.

4.9. Variable Closing Fee- Charges per item applied on media products like video games.

5. Promotion fees

Amazon sells your products on promotions and charges you some fees-

  • 5.1. Main price– The amount of promotional discount charged on the principal of the product.
  • 5.2. Shipping– The amount of promotional discount on your product is charged back from your account.

6. Shipment Fees

These include fees charged for shipment of products.

  • 6.1 FBA transportation fee– Charges incurred by Amazon per order towards FBA Multi-Channel Fulfillment.

7. Refund

You have to pay these charges related to refund of products to the customer.

  • 7.1. Refund Commission- Charges incurred for refunding the product to the customer.
  • 7.2. Gift wrap– Refund of gift wrapping fees charged by you.
  • 7.3. Goodwill– Sometimes, Amazon reimburses you for any refund costs related refund to the customer. The amount is generally credited back within 45 days, and you don’t have to pay for the refund costs.
  • 7.4. Principal– Refund of the principal amount of the product to the customer.
  • 7.5. Return Shipping– Refund of return shipping fees to the customer which is charged from your account.
  • 7.6. Shipping– It’s the refund of shipping charges to customer debited from your account.

When can you get a credit of a refund?
While somewhat unlikely, you might also get credit from Amazon if a customer tries to return an item that is not eligible for a full refund. In that case, the amount the customer pays as the restocking fee gets added to your account.

You can also get a refund credit if your product gets lost or damaged in the Amazon warehouse during transit.

There is situations where you can request a credit but we will cover in another article.

8. Other Transactions

You have to pay the following miscellaneous fees depending on your situation-

  • 8.1. FBA Customer Return Per Unit Fee– Fees for products returned by the customer under free shipping.
  • 8.2. Balance Adjustment- Adjustments for overpayment. Review settlement report for more details on the specific transaction.
  • 8.3. Buyer Recharge– Amount charged from a customer for the refunded product.
  • 8.4. Current Reserve Amount– Standard reserve amount debited for 6 months in case of new sellers to protect buyers.
  • 8.5. Disposal Complete– Fees applicable when you dispose any item from FBA inventory.
  • 8.6. FBA Inbound Transportation Fee– Fees charged for shipping your item to FBA.
  • 8.7. FBA Inbound Transportation Program Fee– Chargeable in case of Amazon accounts for shipping products to fulfilment centers through UPS service.
  • 8.8. Non-Subscription Fee Adjustment- Chargeback of double payments made by Amazon from your account.
  • 8.9. Removal Complete– Fees for removing your products from FBA inventory.
  • 8.10. Storage Fee-Storage fees for your products which have been sitting in FBA center for more than 365 days.
  • 8.11. Storage Renewal Billing- Fees for renewing your product storage in FBA centers.
  • 8.12. Subscription Fee– Amount of fees for your preferred selling plan on Amazon. You can go for either professional or individual selling plan.

The Costs You Don’t Need to Worry About

There are a lot of Amazon seller transactions. The more you engage yourself in the Amazon online selling business, you will realize how significant it is to manage your business operations, starting with storing, packaging, shipping, uploading to selling.

There is also a Goodwill customer refund, where Amazon refunds a payment for an item to the customer on their own, without you having to pay for it.
If you found a fee not listed here let me know commenting this article.

The Top list of Amazon seller fees You Need to Know

Here are the top Amazon seller fees you would need to take care.

1.   Amazon sale related transaction fees:

As a seller, you have to pay three different fees.

  1. i) Referral Fee, ii). Minimum Referral Fee, iii) Variable Closing Fee.

Referral Fee

Amazon puts referral fee on every product it sells. Depending on the product category, there is a different referral fee.

The fee generally depends on the item you are selling because of the referral fee dependent upon the price of the product itself.

Referral fees range from 6% to 20% (45% for Amazon devices); most Amazon sellers pay a 15% referral fee.

Minimum referral fee

If you are selling a low-cost product, instead of paying a large percentage value, you will be charged a flat $1 or $2 depending on the category. For instance, you may have to shell out $2 if you’re selling products in the Jewelry and watches category.

Variable Closing Fee

If you want to sell anything under the Media category – which can include anything from books, music to games – you have to pay an additional fee, known as the Variable Closing Fee. This fee varies based on the category, type of shipping service availed and destination.

2.   Amazon Seller Account Fees:

Your Amazon Seller account would be either of the following:

  1. i) Individual Seller Account, ii) Pro Merchant Account

Depending on the type of account, your fees would vary.

i)               Individual seller accounts

If you are starting out with a low volume of products as a new seller, it’s the option you need. The account set up won’t cost you any fees, but it has its limitation too –

  • You won’t be able to sell more than 40 products each month.
  • There is no bulk upload feature; expect to list all your products manually.
  • No inventory management feature available, and you won’t be able to gift wrap as well.

ii. Pro Merchant Account

Referral fee and variable closing fee are what you would be paying if you are a pro seller with a large volume of sales. As a pro seller, you may have to pay a fee of nearly $40 a month, but it comes with features you would need when it comes to managing large sales volume, like inventory management, bulk uploads, and gift wrapping options.

3. FBA Fees

FBA, known as Fulfillment by Amazon fees, helps track your stocking, shipping, and packaging of Amazon order. Both individual and pro – sellers, can have access to FBA. FBA fees depend upon product weight and size. It will charge you to use the logistics management service.

  1. FBA fees include two services:
  2. i) Pick, Pack and weight handling fees, ii) Monthly Storage Fee

i)   Pick, Pack and weight handling fees

It’s what covers your entire shipping cost.

ii)   Monthly Storage Fee –

It’s what you pay to store any products in the Amazon’s inventory you have to pay a monthly storage fee.

FBA fees also depend on the product’s weight and size –

Amazon divides FBA product category into two sizes.

Standard size products –

If your item weighs less than 20 pounds and has dimensions lesser than 18”*14”*8, you qualify.

Oversize Products –

Products exceeding the above parameters are considered as oversize products.

The Other Fees You Need to Take Into Account

Apart from the usual Amazon seller fees, there are other

1.    Amazon Shipping Credit and Cost

Amazon provides you a shipping credit if you ship your Amazon products yourself. It helps you to compensate for your shipping expenses. Shipping Credit cost depends upon the destination, total size, the weight of each package and time taken to ship your Amazon order. However, do note that most often the shipping credit you receive is less than what you would pay

2.    Bank Fees

Amazon deposits your cash directly into your bank account. If your money is transferred across the international borders, your bank will charge a fee for per transaction. It’s advisable for you to keep track of this fee.

If you make $500 a month as profit through sales and your bank charges $50 per deposit, you would only make a profit of $450.

3.    The Real Costs

If you are an Amazon seller and pay tax, the sales tax cost is directed to customers after all the Amazon fees have been calculated.

Do factor in the real costs. The real costs can include –

  • The cost of producing or buying the product.
  • The logistics management cost.
  • Per the transaction cost of the product.
  • Any overhead expense such as selling plan fee, transaction fee, storage fee and others.
  • Your own business set up costs, such as government permit expenses, salary payments to your freelancers and employees.

4.    Other Amazon Commission Fees

There are several Amazon commission fees to note. There can be an adjustment fee, an order item fee, or even a refund fee. For instance, when a customer asks for a refund, you would be charged a corresponding amount to the original fee.

There are also fees like Gift wrap charges. Should a customer need a gift wrap, Amazon first notifies it to you as income and then makes a chargeback equal to the value charged to the customer.

This is an introduction to the amazon seller fees, but there is other fees that amazon can charge, I have wrote a Comprehensive List of Amazon Seller Fees of all amazon transactions where you can find a complete list of fees, if you have any doubt or found a fee not listed let me know commenting this article.


Cheap International Courier Services from Spain

International Parcel Delivery

We have created a table of the most frequent destination countries with the cheapest shipping table rates from 0.5kg to 60 kgs.

Nice to know:

  • All of our worldwide courier services are provided by UPS, FEDEX, TNT, GLS, Correos, Zeleris, Swiss Post
  • You can upgrade to as much as 1,000 euros loss/damage cover when you book your collection.
  • If you’re shipping outside of the EU, you’ll need a Pro Forma/Commercial Invoice.
  • It’s important to ensure you correctly measure and weigh your item to avoid additional charges.
  • We have international parcel delivery companies able to handle light boxes from 0.25 kg to 2kg shipped in envelopes (Swiss post) to the bulkiest sizes of 10kg, 15kg, 20kg, 25kg and all the way up to 30kg and beyond with the rest of couriers


UPS FEDEX TNT GLS Correos (EMS) Zeleris Swiss Post
0.25 0.5 1 2 3 4 5 6 7 8 9 10 12 14 16 18 20 25 30 40 50 60
FRANCE 8.7 10.4 12.5 13.2 17.4 18.2 18.2 21.9 21.9 22.3 22.3 22.3 23.8 23.8 27.9 27.9 27.9 30.8 30.8 47.7 53.6 53.8
UNITED KINGDOM 8.7 10.4 12.6 13.2 16.7 16.7 16.7 18.2 18.2 18.2 18.2 18.2 19.5 19.5 21 21 21 22.3 22.3 51 57.3 80.9
ESTADOS UNIDOS 9.5 12.1 20.8 38.2 54.3 63.2 72.1 76.6 81 85.4 89.8 94.2 98.2 102.1 106.1 110 114 122.8 128.4 142.6 154.2 163.7
GERMANY 8.7 10.4 11.9 11.9 15.4 15.4 15.4 16.8 16.8 16.8 16.8 16.8 19.5 19.5 21 21 21 22.3 22.3 47.7 55.2 80.9
AUSTRALIA 9.5 12.1 20.8 38.2 68.3 76.6 85 91.3 97.6 103.9 110.2 116.3 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
PORTUGAL 7.9 7.9 7.9 8.4 11.1 11.1 11.1 12.6 12.6 12.6 12.6 12.6 13.9 13.9 15.4 15.4 15.4 16.7 16.7 29.3 31.3 48.9
ITALY 8.7 10.4 12.4 13.2 16.7 16.7 16.7 18.2 18.2 18.2 18.2 18.2 19.5 19.5 21 21 21 22.3 22.3 47.1 53.6 77
SAUDI ARABIA 13.2 15.9 27.4 50.4 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 164.5 173.2 187.1 195.6 216.9 238.7 260.9
SINGAPORE 13.2 15.9 27.4 50.4 68.3 76.6 77.2 91.3 97.6 101.2 101.2 101.2 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
HONG KONG 9.5 12.1 20.8 38.2 60.4. 65.7 65.7 86.2 86.2 86.2 86.2 86.2 113 113 136 139.7 139.7 162.7 171.5 193.6 214.8 235.3
NETHERLANDS 10.6 11.9 11.9 11.9 15.4 15.4 15.4 18.2 18.2 18.2 18.2 18.2 19.5 19.5 21 21 21 22.3 22.3 47.1 53.6 77.4
AUSTRIA 8.7 10.4 15.1 17.2 17.4 20 22.7 24.7 25.1 26 26 26 27.8 27.8 30 30 30 33 33 47.1 53.6 80.9
CHINA 9.5 12.1 20.8 38.2 60.4. 65.7 65.7 86.2 86.2 86.2 86.2 86.2 113 113 131.7 138 139.7 158.1 166.9 189 209.8 229.5
POLAND 7.1 9.3 15.2 19.1 25.1 25.1 25.1 30.1 30.1 30.9 30.9 30.9 32.8 32.8 35 35 35 37.9 37.9 51 57.3 95
CZECH REPUBLIC 5.7 6.6 8.4 12 24.3 24.7 24.7 25.1 25.1 26 26 26 27.8 27.8 30 30 30 33 33 47.1 53.6 95
ROMANIA 9.5 12.1 18 19.1 25.1 25.1 25.1 36.3 36.3 36.3 36.3 36.3 41.9 41.9 44.7 44.7 44.7 47.5 47.5 86.1 91.4 95
RUSSIA 8.7 10.4 15.6 26 46.8 48.3 48.3 49.5 49.5 50 50 50 51.6 51.6 53.9 53.9 53.9 56.7 56.7 58.8 89.6 280.5
INDIA 13.2 15.9 27.4 50.4 77.2 77.2 77.2 101.2 101.2 101.2 101.2 101.2 132.7 132.7 155.8 164.2 164.2 187.1 195.6 216.9 238.7 260.9
ISRAEL 7.1 9.3 15.2 27 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 164.5 173.2 187.1 195.6 216.9 238.7 260.9
MEXICO 10.6 13.9 23.6 43.2 68.3 76.6 85 91.3 97.6 103.9 110.2 116.6 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
SWEDEN 8.7 10.4 15.3 19.1 25.1 25.1 25.1 36.3 36.3 36.3 36.3 36.3 41.9 41.9 44.7 44.7 44.7 47.5 47.5 58.8 89.6 139.7
BELGIUM 8.7 10.4 11.9 11.9 15.4 15.4 15.4 18.2 18.2 18.2 18.2 18.2 19.5 19.5 21 21 21 22.3 22.3 47.1 53.6 77.4
IRELAND 10.6 13.9 15.3 21.9 26.3 30.4 34.4 37.4 40.3 43.3 46.2 49.2 51.6 51.6 53.9 53.9 53.9 56.7 56.7 58.8 89.6 108.8
BRAZIL 13.2 15.9 27.4 50.4 69.8 78.1 86.5 93.7 100.9 108 115.2 122.4 130 137.5 145.1 152.7 160.2 174.3 183.1 205.2 225.1 243.3
SWITZERLAND 13.2 15.7 15.7 19.1 25.1 25.1 25.1 30.1 30.1 30.9 30.9 30.9 32.8 32.8 35 35 35 37.9 37.9 51 57.3 141.1
CANADA 10.6 13.9 23.6 42.8 54.3 63.2 72.1 76.6 81 85.4 89.8 94.2 98.2 102.1 106.1 110 114 122.8 128.4 142.6 154.2 163.7
VIETNAM 13.2 15.9 27.4 50.4 68.3 76.6 77.2 91.3 97.6 101.2 101.2 101.2 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
INDONESIA 13.2 15.9 27.4 50.4 68.3 76.6 77.2 91.3 97.6 101.2 101.2 101.2 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
SLOVENIA 9.5 12.1 15.7 27.2 27.8 29.6 29.6 30.1 30.1 30.9 30.9 30.9 32.8 32.8 35 35 35 37.9 37.9 51 57.3 95
U.A.E. 10.6 13.9 23.6 43.2 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 164.5 173.2 187.1 195.6 216.9 238.7 260.9
GREECE 10.6 13.9 18 19.1 25.1 25.1 25.1 36.3 36.3 36.3 36.3 36.3 41.9 41.9 44.7 44.7 44.7 47.5 47.5 87.8 91.4 95
FINLAND 10.6 13.9 15.3 19.1 25.1 25.1 25.1 36.3 36.3 36.3 36.3 36.3 41.9 41.9 44.7 44.7 44.7 47.5 47.5 58.8 89.6 139.7
NEW ZEALAND 13.2 15.9 27.4 50.4 68.3 76.6 85 91.3 97.6 103.9 110.2 116.3 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
NORWAY 10.6 13.9 18 19.1 25.1 25.1 25.1 36.3 36.3 36.3 36.3 36.3 41.9 41.9 44.7 44.7 44.7 47.5 47.5 58.8 89.6 141.1
PAKISTAN 37.5. 37.5. 54.3 68 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 164.5 173.2 187.1 195.6 216.9 238.7 260.9
COLOMBIA 10.6 13.9 23.6 43.2 69.8 78.1 86.5 93.7 100.9 108 115.2 122.4 130 137.5 145.1 152.7 160.2 174.3 183.1 205.2 225.1 243.3
MALAYSIA 13.2 15.9 27.4 50.4 68.3 76.6 77.2 91.3 97.6 101.2 101.2 101.2 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
MOROCCO 13.2 15.9 27.4 50.4 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 162.4 162.4 173.2 184.3 216.9 238.7 260.9
HUNGARY 9.5 12.1 15.7 19.1 25.1 25.1 25.1 30.1 30.1 30.9 30.9 30.9 32.8 32.8 35 35 35 37.9 37.9 51 57.3 95
SOUTH KOREA 10.6 13.9 23.6 43.2 68.3 76.6 77.2 91.3 97.6 101.2 101.2 101.2 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
CROATIA 8.7 10.4 15.6 26 34 39.6 45.3 47.9 49.5 50 50 50 51.6 51.6 53.9 53.9 53.9 56.7 56.7 58.8 89.6 95
KUWAIT 10.6 13.9 23.6 43.2 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 164.5 173.2 187.1 195.6 216.9 238.7 260.9
ALGERIA 13.2 15.9 27.4 50.4 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 164.5 173.2 187.1 195.6 216.9 238.7 260.9
JAPAN 10.6 13.9 23.6 43.2 68.3 76.6 85 91.3 97.6 103.9 110.2 116.3 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
PHILIPPINES 13.2 15.9 27.4 50.4 68.3 76.6 77.2 91.3 97.6 101.2 101.2 101.2 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
CYPRUS 13.2 15.9 27.4 38.1. 47.5. 54 54 71.9 71.9 87.2 87.2 87.2 93.7 93.7 100.1 100.1 100.1 106.6 113.2 129.2 145.1 162.1
SAIPAN 41.2. 41.2. 48.6. 69.8. 88.6 88.6 88.6 116.3 116.3 116.3 116.3 116.3 152.5 152.5 188.7 188.7 188.7 224.9 261.4 331.1 400.8 478
URUGUAY 10.6 13.9 23.6 43.2 74. 90.7. 107.4. 124.3. 141.3. 158.3. 161.2 161.2 209.2. 226.1. 243.1. 260.1. 277.1. 319.5. 362.1. 449.5. 552.1. 601.
BRUNEI 13.2 15.9 27.4 50.4 77.2 77.2 77.2 101.2 101.2 101.2 101.2 101.2 132.7 132.7 155.8 164.2 164.2 187.1 195.6 216.9 238.7 260.9
DENMARK 9.5 12.1 15.1 19.1 24.3 24.7 24.7 25.1 25.1 26 26 26 27.8 27.8 30 30 30 33 33 47.1 53.6 108.8
LITHUANIA 8.7 10.4 15.6 26 34 39.6 45.3 47.9 49.5 50 50 50 51.6 51.6 53.9 53.9 53.9 56.7 56.7 58.8 89.6 95
PERU 13.2 15.9 27.4 50.4 74. 90.7. 107.4. 124.3. 141.3. 158.3. 161.2 161.2 209.2. 226.1. 243.1. 260.1. 277.1. 319.5. 362.1. 449.5. 552.1. 601.
EGYPT 13.2 15.9 27.4 50.4 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 164.5 173.2 187.1 195.6 216.9 238.7 260.9
LEBANON 13.2 15.9 27.4 50.4 79.9 89.9 100 105.9 111.9 117.8 123.8 129.7 138.4 147.1 155.8 164.5 173.2 187.1 195.6 216.9 238.7 260.9
TURKEY 13.2 15.9 27.4 41.2 47.6 54 54 71.9 71.9 87.6 87.6 87.6 125.7 125.7 154.9 154.9 154.9 174.9 186.1 208.3 230.5 246.6
LATVIA 10.6 13.9 19.8 28.5 34 39.6 45.3 47.9 49.5 50 50 50 51.6 51.6 53.9 53.9 53.9 56.7 56.7 58.8 89.6 95
THAILAND 13.2 15.9 27.4 50.4 68.3 76.6 77.2 91.3 97.6 101.2 101.2 101.2 123 129.5 136 142.4 148.9 162.7 171.5 193.6 214.8 235.3
LUXEMBOURG 9.5 12.1 14.6 17.2 17.4 20 22.7 24.7 25.1 26 26 26 27.8 27.8 30 30 30 33 33 47.1 53.6 77.4
ECUADOR 13.2 15.9 27.4 50.4 69.8 78.1 86.5 93.7 100.9 108 115.2 122.4 130 137.5 145.1 152.7 160.2 174.3 183.1 205.2 225.1 243.3
ARGENTINA 13.2 15.9 27.4 50.4 69.8 78.1 86.5 93.7 100.9 108 115.2 122.4 130 137.5 145.1 152.7 160.2 174.3 183.1 205.2 225.1 243.3

Compare Multichannel Sales & Inventory management software for sucessfull online sellers in Spain

In this article, I have checked all features of Multichannel sales and inventory management software in Spain for successful sellers that have thousands of orders by month and don’t want to waste hundreds of US dollars in a software solution.

This study is not only for Spain is for any marketplace, it means that software providers offer compatibility for Amazon Spain marketplace

Analysed software: Sellercloud, Mucheco, Plentymarkets, Sellware, Seller Dynamics, Volo, Expandly, Kyozou, Channel Advisor, Solidcommerce, Neteven, Plugmystore, eSellerhub, Retailops, Systm, Suredone, ChannelUnity, Click2Sync, CommerceESB, Dear Systems, Faab Multi Channel, Nembol, Shelfast

Dearsystems Expandly
1.  Accounting
Seller accounting: integration with Xero Yes Yes
Seller accounting: integration with Quickbooks Yes by csv
Amazon Refunds accounting No No
2. Warehouse management system (WMS)
Inventory report by user No No
Allow to add subaccounts linked to predefined marketplaces and products No No
3. Shipping carriers integration
Allow Define Customize orders export csv format to use with your courier No Yes
Allow to filter Sales order by weight, predefined product, Courier or shipping_type No No
Royal Mail No Yes
Tracking numbers import from shipping carriers No No
4. Marketplaces Integration
Amazon Yes Yes
Ebay Yes Yes
Etsy Yes Yes
5. integration with most popular Ecommerce platforms
Woocommerce Yes Yes
Magento Yes Yes
Shopify Yes Yes
Prestashop Yes Yes
Bigcommerce Yes Yes
Volusion No Yes
3dcart No Yes
oscommerce No Yes
x-cart No Yes
6. Inventory
Manage stocks of bundle products Yes Yes
Manage inventory from different Marketplaces and E-commerce platforms Yes Yes
7. Support chat?  Yes Yes
Price 150$/mo 30$/mo

There is other Multichannel Sales and Inventory management software that can be added like mucheco to this comparison, but i have not included because it missed most important features studied in this analysis.

If you think i missed any good software to add here please comment it below.

Register a VAT number in Spain and get an EORI to allow to import in Spain, Germany, France, Italy and return taxes quarterly for distance sales in Europe for 99€/mo

Amazon sellers that need to import in Spain or any other marketplace in Europe like Amazon UK, Amazon Germany, Amazon France or Amazon Italy, its required to have his own VAT number and Associated EORI in the country where they are going to be imported. Register a new VAT number in Spain, Italy or France is not so easy like in Germany or UK, because its needed be represented by a company.

Fiscal representation in Europe

Spainbox can offer now Fiscal representation services for free included to get a VAT number in any country in Europe. Spainbox is liable for the obligations of the represented company in Spain.

Europe VAT registration

Fees to register a new VAT number by country in Spain, UK, Germany, France, Italy or any other country in Europe is 500 euros. This offer is specially for companies that do distance sales and sales are communicated in a csv file.

The service to file in the spanish or any other european country the tax return quarterly have a cost of 297 euros quarterly or 99 euros by month.

Europe Tax return

To return taxes to the revenue agency in Spain (Hacienda), the payment should be done through an spanish / european bank account, after payment is completed bank will send a bank transfer ID named NRC (Full reference number). If you dont have a bank account in Europe, we will need to do the bank transfer in your behalf and it have an extra fee of 30 euros. So instead 297 euros it should be 327 euros every 3 months.

Europe VAT Threshold for distance selling

Most countries have a threshold of 35000 euros, except UK, Germany and Netherlands that have 100.000 euros. This means that if your sales are bigger than this threshold you must register in this country and get a new VAT number in this country and apply the VAT of this country.

Country VAT Threshold required to register
Belgium 35000€
Bulgaria 35791€
Croatia 38831€
Czech Republic 42153€
Denmark 37557€
Germany 100000€
Estonia 35000€
Ireland 35000€
Greece 35000€
Spain 35000€
France 35000€
Italy 35000€
Cyprus 35000€
Latvia 35000€
Lithuania 35000€
Luxembourg 100000€
Hungary 35000€
Malta 35000€
Netherlands 100000€
Austria 35000€
Poland 37300€
Portugal 35000€
Romania 26353€
Slovenia 35000€
Slovakia 35000€
Finland 35000€
Sweden 34433€
United Kingdom 89000€

Associated EORI to other foreign EORIs from other country in Europe

If you already have a VAT number in UK or Germany or any other country and you need to get an associated EORI in Spain, it will be needed to get a new VAT number in Spain that will be associated to the foreign EORI, and it have a cost of 600 euros.

Deduct Import taxes from Sales taxes in Europe

We will deduct import taxes paid when you import your merchandise from the sales taxes that you should pay every 3 months to the revenue agency in Spain.

Providing accurate sales data

There is an important step before to process your distance sales, after you download the sales reports from your e-commerce platform, or marketplace, its needed to calculate total invoice for each sale properly. By example in the case of amazon, its required to download only orders with status shipped, and items with status shipped in the case that there is orders partially shipped, or partially cancelled, discount total refunds or partial refunds, to discount promotions, ship promotions discounts, items promotions discounts, etc. If sales data are not properly debugged your company could be paying more taxes that its really needed, we can help you double check your sales data to avoid this type of errors in your sales.

Documents needed to register a VAT in Spain, UK, Germany, France, Italy or any other country in Europe

Registering for VAT in a country can be a troublesome and time consuming. We can submit all documentation and filing registration forms around Europe. The documents required for such registration changes from one country to another, however there are some certificates and docs that are usually required and that you can start putting together before contacting us:

  • VAT certificate from your home country. This document proves that your company is register for VAT in its country of establishment. Normally, it must be original and recently issued by the local tax authorities, so we suggest requesting as many certificates as countries of registration.
  • Certificate of incorporation or Excerpt of the trade Register, with all details about the company´s incorporation in its home country.
  • Articles of Association issued as part of the incorporation process in its home country.
  • Proof of taxable transactions. This can be a challenging requirement as it is not always easy to prove that you intend to perform taxable supplies. Some examples include contracts, purchase orders, invoices or similar documents.
  • Proof of signature. This is a document proving that the person signing the registration form is entitled to represent the company. One example can be the Articles of Association where the signatory is appointed as a Director of the company.

You also need to consider language requirements. Most countries oblige you to submit all documents in their local language. Our network of domestic translators will be ready to help with this requirement.

Alternatively you can consider to create a company in Europe to get a VAT in Europe and an EORI to allow import in European country , but it will be more expensive. If you have questions about how to create a company, taxes, etc. I suggest visit nomad capitalist.

To get a VAT or EORI number registered that allow me to import goods in Europe should i return VAT of the sales?

Yes, its mandatory, and nobody cant import in Europe on your behalf.

How to Integrate your shopping cart with an Outsourced order Fulfillment warehouse

For online sellers, accurate and efficient order fulfillments is very important to have a solid integration between the Web shop and the Warehouse management system (the software at the warehouse that manages stock and orders). Sending electronically orders info to the particular warehouse personnel not only removes manual purchase entry mistakes but additionally really helps to streamline warehouse procedures. In addition, the warehouse should be able to deliver the shipping and delivery tracking info for several orders back again to the ecommerce platform used in order that clients can receive up-dates on the orders and monitor them upto their doorsteps.

But with therefore many e-commerce shopping cart software solutions and inventory administration systems available today, so how exactly does an on the internet merchant ensure that they’re making use of the particular most reliable answers to integrate these types of divergent techniques? The solution might not be as clear cut as you would think.

Most important tasks are orders exports and import tracking numbers, to control inventory it will be needed additionally to import the product list with at least this fields: sku, name, price, weight and barcode.

We are going to cover here the top 4 most popular ecommerce platforms magento, woocommerce, shopify and prestashop, if you use a different platform write us a comment here and i will reply the best way to integrate it.

We are going to explain three possible methods to integrate exporting orders and / or update shipping information:

1. Exporting orders or products in csv / excel file / google docs sheet

There is many plugins, extensions, or modules for woocommerce, magento, prestashop or shopify, based in our experience we are going to suggest what we have tested that works 100%.
For Woocommerce we recommend: “Order/Customer CSV Export
Magento:Order Import/Export“, “PopShop Export2Sheets” (export to google sheets), only for magento versions from 1.6-1.9.x
Prestashop:Export pro
Shopify: no need addition module to export product it include a builtin option. You can export a CSV spreadsheet of your orders from the Orders page of your Shopify admin to export your complete orders information.


Exporting products in csv

Woocommerce: “WooCommerce – Store Exporter”
Magento: Mass Export Product to CSV (export products)
Prestashop: “Export pro”
Shopify: no need addition module to export product it include a builtin option to export orders:
1. From your Shopify admin, click Products (or press G P P)
2. Click the Export button in the page header.
3. Select which type of CSV file From the dialog box, choose the products you want to export
4. Select which type of CSV file: CSV for Excel
5. Click Export products. An email is sent to you containing a secure download link. Click the link to retrieve your product CSV file.

Once you have installed the appropiate module, plugin or extension required to export your orders, select your pending orders to be fulfilled and export it in csv.

Its important that you send orders before of the cutoff times for shipping of the warehouse. Cutoff shipping times means the last time to send order to be dispatched same day. By example if for the service UPS saver your warehouse have a cutoff time of 13.00 PM and you send orders after that hour, your orders will be fulfilled and dispatched next working day.

2. Warehouse Management System (WMS) will download your orders using your ecommerce platform Rest API

1. Login to wordress admin panel and Create an user
2. Go to WooCommerce > Settings > API > Keys/Apps.
3. To get started, select Add Key: Select the User you would like to generate a key for in the User field and add a Description.

1. Login to the Magento Admin Panel and navigate to System > Web Services > Roles
2. Create a new API role. This page lists the current API roles. If there none listed, click on Add New Role.
2.1 Every role requires a name. This can be anything. but make sure its descriptive for yourself.
2.2 The next tab on the left (Role Resources) allows you to select which resources should be available for users with this role. While you can select exactly which privileges are given, we recommend you select All.
3. Create a new API user. Now that the role is created, you can add an user that makes use of this role. Fill User Name and Api Key.
The next tab on the left is called User Role, and here is where you should select the role earlier created.

1. Login to prestashop admin panel and
2. go to Advanced Parameters->Webservice-> Enable prestashop webservice
3. Add key selecting the resources. Using view is suficient to download orders

Be sure you that select the following permissions:
order_states (Get) order_histories (Get, Post, Put) carriers (get) order_carriers(post, put, get) customers (get) addresses (get) order_payment(get)


Update shipping information with courier, shipped date and tracking numbers

There is two ways to update tracking numbers at orders uploading tracking number and shipping info by csv or allow your WMS update your orders accesing via REST API.
1. Uploading orders shipping and tracking number by csv:import-tracking-numbers-csv-magento-woocommerce-prestashop-shopify
Woocommerce: “WooCommerce Shipping Tracking” plugin that allows you to enter shipment tracking number of the order and allow to import from csv tracking numbers
Magento: “Tracking Number Import Module” (for magento 1.x and magento 2.x) Allow to Import order status updates and tracking numbers from CSV or XML
Prestashop: “Upload shipping number Module” allows to manually or automatically update your shipping numbers by CSV file.
Shopify: you can use UpTracker, its shopify plugin to upload trackings from csv.

2. Allow your Warehouse to access via webservice or REST API to your ecommerce platform:api-woocommerce-magento-prestashop-shopify-upload-trackings
Shopify, Magento support allow enter tracking info manually, but Woocommerce requires a plugin to allow enter tracking and shipping info, the unique plugin that allow to enter tracking numbers and allow to update tracking numbers accessing from the API is “Shipment Tracking” from version 1.5+.

Another option to import trackings numbers and shipping info to your ecommerce platform is to use Aftership, that offers free plugins and connectors for Magento, Shopify, Woocommerce, Prestashop, Opencart, Bigcommerce, Ebay, etc. and View the latest delivery statuses of all your shipments supporting more than 360 couriers, UPS, Fedex, TNT, DHL, DPD, USPS, EMS, etc.


3. Using Warehouse Management System Web services

This is possible only if Your order fulfillment provider offers you a webservice to allow create shipments and generate labels with trackings numbers, you should ask them about the documentations to implement your calls from your own application in this case you should send info about your orders and recover tracking numbers to update your orders.

When you call to the WMS webservices to create new shipments, you will get directly the courier label and the tracking number, and you can make calls periodically to get the status of the shipment.

This option is used specially when is used a custom ecommerce implementation and there is not available an API or webservice to donwload orders or upload tracking and shipping information and we need to automatize integration with our warehouse that provides services of order fulfillment.

If you have an different or special way to integrate your order fulfillment with your warehouse please comment this post.

Cross Docking in Spain: Postal Mail and Courier Services

Cross Docking

What is Cross Docking?

Cross Docking is a logistics procedure where products from a seller are distributed directly to their customer with no handling or storage costs. It means that the seller can consolidate all the orders from a determined country in one parcel and send it to a cross docking center located in this country. When the shipment arrives, the orders will be distributed to the respective customers immediately, and the seller hasn’t storage or handling costs and a significant reduction in delivery time.

This method has two important advantages:

  • Price: The seller saves money, because international postal services are more expensive than domestic postal services. If the seller sends a lot of orders per month, the saving is considerable.
  • Quality of the shipments: If the seller send orders by international postal service, the parcel could be lost or not be delivered on time. This problem is easily solvable by using the Cross Docking method.

When  sellers use Cross Docking, they have two options:

  • The seller has the option to label the shipments before consolidating them into the parcel that will be sent to the Cross Docking Center. Choosing this option, the seller can print his own labels. The seller can opt between two methods:
    • By integration with the Courier/Post: Seller using a EDI (Electronic data interchange) may upload CSV files with the orders and download a CSV file with tracking numbers and PDF files with the labels. Seller also can download the tracking information. There are two types of Courier applications: Correos Express have a program that runs in Windows only. ASM and Seur have a application on the cloud.
    • Load his orders and print his shipping labels by Web Service.
  • The seller can send the orders without label. In the Cross Docking Center, the orders will be labelled and shipped. Here is an example of a shipping label for one of our clients, Home Health Spain:

       Correos Express                                           ASM                                             SeurCorreos ExpressIMG_5868IMG_5879







As for shipping, the seller may choose between two methods: Postal service or Courier Service, each one with its own advantages and disadvantages.

  • Postal Service is cheaper and slower than Courier Service. Tracking number will not be provided and the probability that your shipment might get lost is higher than sending the order via Courier Service. This option is recomended when the order has a low value and doesn’t matter if the transit time is a bit long. The transit time is between 3 to 5 working days. The percentage of delivery on time is 96,6%.
  • Courier Service is more expensive and faster than Postal Service. You can track your shipment and probability of loosing the parcel is minimum. This option is recommended when the order has a high value and/or a lower transit time is important. In Spain, we work with Correos Express, SEUR and ASM, with a percentage of delivery on time of 99%. The delivery time usually is 24-48 hours (working days).

Probably, you are thinking: Your information is useful, but…

Why not send the orders by Cross Border Shipping from my country?

If you send the orders by Cross Border Shipping from your country, probably you have three big disadvantages:

1. Cross Border prices are higher: Look at this comparison between prices of domestic postal service and intra-EU postal service (data from 2013). If you send a lot of orders per months, you would lose a lot of money.

Comparative of prices: Domestic services vs intra-EU service
1 2 3 4 5 6 7 8 9
Domestic Postal Service (Per Unit) (EUR) <20 gr Intra-EU Postal Service (Per Unit) (EUR) <20 gr Increase % Shipping Cost to Spain by GLS (1000 orders, 20 gr/order, 20kg) Courier Service Total Cost (1000 orders) (Domestic) Total Cost (1000 orders Cross Docking + Spanish Domestic Postal Service) Total Cost (1000 orders Cross Docking + Domestic Courier Service) Unit Cost Cross Docking + Postal Service Unit Cost Cross Docking + Courier Service
EU (28 countries) 0,55 0,87 58,18%
Belgium 0,77 1,03 33,77% 40,52 2300 410,52 2340,52 0,41 2,34
Bulgaria 0,43 0,92 113,95% 69,96 2300 439,96 2369,96 0,44 2,37
Czech Republic 0,38 0,77 102,63% 40,52 2300 410,52 2340,52 0,41 2,34
Denmark 1,07 1,68 57,01% 40,52 2300 410,52 2340,52 0,41 2,34
Germany 0,58 0,75 29,31% 33,23 2300 403,23 2333,23 0,40 2,33
Estonia 0,45 1 122,22% 69,96 2300 439,96 2369,96 0,44 2,37
Ireland 0,6 0,9 50,00% 69,96 2300 439,96 2369,96 0,44 2,37
Greece 0,72 0,78 8,33% 227,52 2300 597,52 2527,52 0,60 2,53
Spain 0,37 0,75 102,70% 2300
France 0,63 0,8 26,98% 33,23 2300 403,23 2333,23 0,40 2,33
Croatia 0,41 1 143,90% 69,96 2300 439,96 2369,96 0,44 2,37
Italy 0,7 0,85 21,43% 40,52 2300 410,52 2340,52 0,41 2,34
Cyprus 0,34 0,51 50,00% 227,52 2300 597,52 2527,52 0,60 2,53
Latvia 0,5 0,78 56,00% 69,96 2300 439,96 2369,96 0,44 2,37
Lithuania 0,45 0,71 57,78% 69,96 2300 439,96 2369,96 0,44 2,37
Luxembourg 0,6 0,85 41,67% 40,52 2300 410,52 2340,52 0,41 2,34
Hungary 0,47 0,88 87,23% 43,04 2300 413,04 2343,04 0,41 2,34
Malta 0,26 227,52 2300
Netherlands 0,54 0,9 66,67% 40,52 2300 410,52 2340,52 0,41 2,34
Austria 0,62 0,7 12,90% 40,52 2300 410,52 2340,52 0,41 2,34
Poland 0,56 1,24 121,43% 43,04 2300 413,04 2343,04 0,41 2,34
Portugal 0,5 0,7 40,00% 25,68 2300 395,68 2325,68 0,40 2,33
Romania 0,36 0,48 33,33% 2300
Slovenia 0,29 0,6 106,90% 43,04 2300 413,04 2343,04 0,41 2,34
Slovakia 0,65 1 53,85% 43,04 2300 413,04 2343,04 0,41 2,34
Finland 0,85 0,85 0,00% 69,96 2300 439,96 2369,96 0,44 2,37
Sweden 0,55 1,11 101,82% 69,96 2300 439,96 2369,96 0,44 2,37
United Kingdom 0,73 1,04 42,47% 43,04 2300 413,04 2343,04 0,41 2,34
Iceland 0,74 1,08 45,95% 250,17 2300 620,17 2550,17 0,62 2,55
Switzerland 0,81 1,14 40,74% 43,04 2300 413,04 2343,04 0,41 2,34
Former Yugoslav Republic of Macedonia, the 0,26 0,58 123,08% 250,17 2300 620,17 2550,17 0,62 2,55
Serbia 0,19 0,41 115,79% 69,96 2300 439,96 2369,96 0,44 2,37

Column 1. Domestic Postal Service ( Per Unit) (EUR) <20 gr: Postal Service price for each country (Domestic).

Column 2. Intra-EU Postal Service (Per Unit) (EUR) <20 gr: Postal Service price for each country (Intra-EU).

Column 3. Increase %: Increase in the price if you use Domestic Postal Service or Intra-EU Postal Service.

Column 4. Shipping Cost to Spain by GLS (1000 orders, 20 gr/order, 20kg): Price for shipping from the countries listed in the left column to Spain using GLS, 1000 orders, 20 gr per order, 20 kg in total.

Column 5. Courier Service Total Cost (1000 orders) (Domestic)Sixth column: Total cost of ship inside of Spain to the customer 1000 orders (2,3 € per order * 1000 orders)

Column 6. Total Cost (1000 orders Cross Docking + Spanish Domestic Postal Service): Total cost if you send to Spanish Cross Docking Center from your country (left column) and from here, distribute to the customers by Domestic Postal Service. For example, the cost of shipping Belgium-Spain by GLS is 40,52 €. That is, 40,52 € + (1000 orders * 0,37 €) (the cost of Spanish Domestic Postal Service) = 410,52 €.

Column 7. Total Cost (1000 orders Cross Docking + Domestic Courier Service): Total cost if you send to Spanish Cross Docking Center from your country (left column) and from here, distribute to the customers by Domestic Courier Service. For example, the cost of shipping Belgium-Spain by GLS is 40,52 €. That is,  40,52 € + (1000 orders * 2,3 €) (the cost of Spanish Domestic Courier Service) = 2340,52 €.

Column 8. Unit Cost Cross Docking + Postal Service: Unitary price per order (Using Spanish Domestic Postal Service): Seventh column / 1000 orders. For example, Belgium-Spain is 0,41 €/per order (410,52 € / 1000 orders).

Column 9. Unit Cost Cross Docking + Courier Service: Unitary price per order (Using Spanish Domestic Courier Service): Eighth column / 1000 orders. For example, Belgium-Spain is 2,34 €/per order (2340,52 € / 1000 orders).

Sellers usually consolidate 2 times per week, 8 times per month. The total cost would be the price in the table multiplied by 8.

2. Slower delivery time for crossborder shipments: If you send your orders only by Postal Service, the transit time is higher than if you send the parcel by Courier to the country where Cross Docking Center is located and from here, you use Domestic Postal Service.

3. The probability of loss increases with international shipping: It is more probable that your order will not arrive to the addresses if you send by Intra-EU Postal Service, because transit time is increased and the packet passes through more places.

Apart from what we have mentioned above, Cross Docking used with Courier Services also offers a wide range of advantages for the client.

– Delivery time is still smaller than in the case of using Postal Service, because the delivery time is 24-48 hours.
– The probability that a shipment may get lost is lower, as we will have a tracking number.
– Depending on the Courier we use, we can have additional advantages. Correos Express and Seur send an email to the client to coordinate delivery of the parcel. In the case of ASM, the Courier has its own app, so customers can track their order.

As you can see, the most economical shipping way is through the use of Cross Docking, with the additional advantages of considerably reducing the transit time  and also reduce the likelihood of loss.

In conclusion, Cross Docking may reduce your shipping cost and increase the satisfaction of your customers. The orders arrive sooner and the probability of loss decreases. In addition, you can choose print your own shipping labels or the Cross Docking Center may do it for you. You can also choose between a more economic option like Postal Service if the delivery time doesn’t matter and the value of the products is low, or you can choose Courier Service, more expensive but faster and safe.

Cross Docking is a really good solution for all types of sellers, but in particular for the online sellers, that sell in Ebay, Amazon, Etsy, etc.

Do you use Cross Docking or another alternative type of logistics? Tell us your experience!